Freephone: 0800 303 074

BOOK ONLINE

Phone Direct for Better than Online Special Prices
ocean views from Aqua Beachfront Motel

Cancellation Policy

All cancellations will have a charge. Please ask when you book or cancel. If you cancel less than 2 weeks before you arrive 1 night’s deposit will be charged to your credit card. If you cancel 4 days prior or less before arriving you will be charged half (50%) of your total booking. If you do not show for your booking or cancel on the day of arrival you will be charged for full cost of the time booked. This will be debited from your credit card.

PEAK SEASON

20th December - 6th February: any bookings between these dates, and all public holidays, such as Christmas, New Year, Half Ironman weekend, Wellington and Auckland Anniversary weekends, Waitangi Day, Easter weekend, Queen's Birthday and Labour Day. Once booked and confirmed with credit card details you will be charged the full amount of your booking. We do not accept cancellations for any bookings made for these dates. If you do decide to cancel you will forfeit your deposit plus the balance of your total booking. The charge will be debited from your credit card.

NO REFUNDS ARE GIVEN IF YOU DECIDE TO SHORTEN YOUR STAY. FULL PAYMENT IS REQUIRED ON ARRIVAL OF YOUR STAY. TIME BOOKED IS TIME CHARGED.

GROUPS

The deadline date to confirm numbers of your group is 3 weeks before arriving. If less people come to stay you will be charged for the total cost of stay of confirmed numbers even for those that do not turn up or for some reason cancel under the 3 weeks confirmation date deadline as we have given you a discounted price for your group’s accommodation to help you with costs. We will provide bedding for the number confirmed.